Alka Jain holds M.Sc. degrees in Computer Based Management Information Systems from the University of the West Indies and Operational Research from the University of Delhi, India. She is a Certified Chartered Accountant, Certified Information Systems Auditor, Oracle Certified Professional in Financial Applications and a Certified Project Management Professional. She also holds a certification in IT Infrastructure Library’s IT Service Management Foundation, version 3.
She has over fifteen years of professional experience in the fields of Information Technology, Accounting and Management across varied sectors including government, financial, utilities, retail and distribution. Her responsibilities have included providing implementation, support and training services for Oracle Financials, CaseWare™ Monitor, SAP Business One and Microsoft Dynamics Navision.
Alka joined Symptai consulting in May 2009 and is responsible for Consulting Services in our Business Assurance Services division. She has been streamlining our consulting approaches and methodologies to enterprise risk and control assessments and delivering continuous monitoring solutions to clients throughout the region.
Alka has worked on a number of Business Process Assurance assignments including:
Managing the implementation of CaseWare™ Monitor, continuous monitoring solutions at a leading insurance company to manage risks in its claims business process.
Alka brings extensive project management skills and experience that has enhanced the overall value of projects delivered by Symptai Consulting Limited.