Process Analyst
Job Location
Published By
Symptai Consulting Ltd.
Type of Job
Flexible
Published Date
28 March 2022, 1:00:00 pm
About the job
The Process Analyst will work across several different industries and sectors to identify areas for improvement for the client to better their value delivery to their customers. We are looking for a team member who can collect and document business requirements and process workflow activities, review information and trends to ensure that the output of processes are value-adding and identify issues and risk that may prevent or hinder value delivery.
Requirements and Qualifications
BSc. in Information Technology, Mathematics, or related field of study
Lean Six Sigma Green Belt would be an asset
2+ years’ experience in designing and utilising process improvement strategies and techniques
Think strategically and use sound judgment to make wise decisions
Have strong work ethic
Understand process mapping and improvement methodologies and techniques, such as, but not limited to, Lean, Six Sigma, User Story Mapping, and Customer Journey Mapping.
Have a good grasp of data storytelling
Possess excellent organizational and time management skills
Have outstanding communication and presentation skills
Be a creative problem solver
Responsibilities
Create or review process documentation/workflows for various business lines and industries
Create knowledge articles surrounding good practices of business processes in the sphere of digital transformation
Collect and document business requirements for project and process improvement efforts
Facilitate process workflow modelling to collaborate on process improvements, and clearly defined end-to-end use cases
Conduct maturity assessments against the process activities to highlight areas of improvement or concerns
Staying up to date with the latest business practices and technologies
Review and update existing business process and technology requirements to develop documentation to align with new process and technology deployment
About us
Symptai Consulting is a lean and spirited technology consulting organization committed to helping clients resolve some of their most mission critical business challenges. Each member of the team is engaged in meaningful work which motivates them to show up with their unique contribution in a bold and purposeful way every day. Our core values of integrity, candour and respect underpin the way we operate with each other, our clients, and our partners.
Only short-listed applicants will be contacted.
We invite all qualified candidates to submit applications to careers@symptai.com
Address
Jamaica